資料介紹

TrackStudio是一種超配置的缺陷/問題跟蹤系統，工作流引擎，文檔管理系統，TrackStudio可以用來跟蹤諸如問題的解決需求收集，桌面支持處理，項目的監測，硬件部署和工作人員。TrackStudio是分級別的問題追蹤和bug追蹤系統，幫助用戶更好的使用當前系統。

TrackStudio is an ultra-configurable bug/issue tracking system, workflow engine and document management system that can be used to track the progress of any kind of task such as issue resolution, requirements gathering, desktop support handling, project monitoring, hardware deployment and staff hiring.

Fully configurable workflows - any number of states and transitions means that you can create any number of workflows that mirror your business practices and that the application's use is only constrained by your imagination.

Hierarchical task tree - many tasks naturally comprise subtasks. TrackStudio allows any unlimited depth in the work breakdown structure (WBS) and can be configured to allow users to add and progress their own to-do items.

Multi-role support - in many companies different individuals have different roles depending on the project with which they are involved. TrackStudio supports working in a matrix managed environment.

Sophisticated permissions model - highly granular control over who can see and do what means that tasks can be shared with customers, contractors and third parties without compromising commercial or personal data.

High usability - the use of the same application for many different purposes within your organisation means that administrative and training costs are reduced as well as allowing users a consolidated view of the tasks assigned to them irrespective of the work area to which they relate.

Fast and scaleable design - tested and responsive with in-excess of 1 million tasks and 10,000 users the application is a genuine enterprise-wide solution.

Database and O/S independence - deploy on your platform of choice rather than be constrained by the requirements of the software.

Infinite number of up to 10 types of custom fields - meaning that you can associate with any task whatever types of data you want to have in a structured and queryable form.

Integration and extension capabilities - inbound and outgoing e-mail together with SOAP make the application one that can easily be linked to other systems.


System Requirements

System requirements for TrackStudio Enterprise
Full version of system includes all the necessary components. Installation of additional software is not required.

System Requirements for TrackStudio Enterprise are listed below:Component Requirements
Server Configuration Minimum Configuration:

Pentium 4 or equivalent, 1 GHz or more, 1 GB RAM; 1 GB of free disk space
Recommended configuration:
Core 2 Duo or equivalent, 1.5 GHz or more, 2 GB RAM; 2 GB of free disk space
Server Operating System Any of the following:
Microsoft Windows NT/2000/2003/XP
GNU/Linux
Oracle Solaris
FreeBSD
DBMS Any of the following:
ORACLE 11g
IBM DB2 9
MS SQL Server 2000 SP3, 2005, 2008
Firebird 2.0 (Download)
PostgreSQL 8.4, 9 (Download)
HSQLDB[Supplied with TrackStudio Enterprise]
MySQL 4.1

Warning: MySQL 5.x is not supported. Recovery of corrupt MySQL 5.x databases may be done on payment basis. Prices are mentioned in the section Custom Development
Application Server / Web-server Any of the following:
Tomcat 6.x, 7.x (Download)
Jetty 6.x [Supplied with TrackStudio Enterprise]
JDK Sun JDK 1.6.x [Supplied with TrackStudio Enterprise]
Browser Any of the following:
Microsoft Internet Explorer 7.0+
Firefox 3.5+
Google Chrome
Opera 9+
Safari
(SCM) Source Code Management Systems

[Optional] Any of the following:
CVS 1.1
Subversion 1.6
Perforce
Bazaar

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